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Safety & Trust

Sweep goes the extra mile to ensure your safety & trust with every order.

We understand that safety is one of the biggest concerns when ordering a cleaning service. Sweep takes measurable action to ensure the safety of all parties involved. Here are some of the things we do to gain the trust of our Sweepers and clients:

We understand that safety is one of the biggest concerns when ordering a cleaning service. Sweep takes measurable action to ensure the safety of all parties involved. Here are some of the things we do to gain the trust of our Sweepers and clients:

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Sweep goes the extra mile to ensure your safety with every order.

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safety & trust. documentation sweep app.

Why documentation is important for safety & trust.

Sweep goes the extra mile to ensure your safety on our platform. With our app-based system, we are easily able to track information on all active jobs. We can see when the Sweeper starts the job and ends the job. Since we have access to this information, we can use it for your safety! 

If a job is taking an abnormal amount of time, we can then reach out to the Sweeper and client to ensure everything is okay. It’s always nice to know there’s someone looking out for you when you have someone in your home (or are in someone’s home for our Sweepers). 

Another important thing that we do is keep documentation. We have the address, job times, and the names of all parties. For Sweepers, we have a copy of their drivers license on file. Clients have their credit card information and address attached to each order. This essentially negates the chances for criminal activity on our platform. 

Knowing all of this, we hope that you can order a cleaning through Sweep stress free! We want safety to be the least of your worries when you work with us.

Sweep's commitment to Green Seal Certified cleaning products.

One of our largest hurtles with working with contractors versus employees is the difficulty in monitoring cleaning products. Since we cannot force Sweepers to use any specific products or equipment, we find a way to make it beneficial to use certain products.

Sweep offers our Sweepers Green Seal Certified (GSC) cleaning products at cost (much lower than a grocery store). GSC products are essentially products that are safe for the environment, humans, and pets. By doing this we are hoping to gain continuity in product usage and be able to guarantee the products that they use are safe for the environment and our families. It’s also safer for our Sweeper’s health!

It is important to us to provide an experience that is safe for you and your family. We’re here to clean up after them after all! Also, making sure we do what we can to reduce or ecological footprint is important as well. There’s no reason to cause harm just to save a few minutes scrubbing with an abrasive product. Just our humble opinion. 

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Community involvement and accreditation.

Community is so important to Sweep. Chris and Nicole are constantly being involved in community events. We feel it is important to put a face to the brand to build that extra trust. It’s also nice to be involved and make a difference when we can. 

Sweep is also accredited by the Better Business Bureau which is an important trust builder. We are also members of the Rockford and South Kent chambers of commerce as well as the Rental Property Owners Association (RPOA).

This is how we get to know the people in our communities and contribute in any way possible. If you get out to any of your local chamber events, we might just see you out there. Make sure to say hi! 👋